Testimonials

 

“Jennifer was a lifeline in our home selling and buying adventure – she provided excellent guidance and the expertise we needed. It didn’t matter what time or day we asked questions, she always provided answers very thoroughly and quickly. She helped us during some unexpected events in our transactions with her calm professionalism and encouragement, and now we are on our way to our dream home! We definitely recommend Jennifer O’Brien!” Jen & Tim Meekhof, Kendrick, ID


“Jen was absolutely fantastic to work with. Not only was she incredibly knowledgeable about the area, but she had great suggestions on people to work with to do improvements to the home I selected. She went above and beyond every step of the way to make this process as easy and as successful as possible.” Trina Mahoney, Moscow, ID


“Jennifer is amazing. She made the experience stress free, listened to my needs and didn’t stop until she found me the perfect place. She was very knowledgeable, hard-working, and is the best at what she does. I have a house that love thanks to her.” Jessica Garcia, Moscow, ID


“Jennifer is absolutely amazing. She worked very hard helping us sell our condo. She is very responsive and SO NICE! She is so easy to work with, answers every question, and goes above and beyond.” Phoenix Duncan & Mikayla Davenport, Lewiston, ID


“We love Jennifer O’Brien! We have had other realtors and none of them can compare.  She is passionate and knowledgeable. She made sure we understood everything and gave us great advice, always responding back to us quickly.  We trust her and her expertise! We would highly recommend her!” Sean & Dawn Hennessy, Pensacola, FL


“We had a difficult situation and she handled it wonderfully! Very knowledgeable and supportive from start to finish. Went above and beyond our expectations even trying out some fun marketing techniques.” Eric & Mari Bouma, WA


“I first met Jennifer in 2003 when she was representing a friend who was selling his house, and was impressed instantly by how hard she was working for him. So when I decided to buy a house in Moscow in 2004, she was the only agent I contacted. She also represented me in selling that house, and in buying two others in 2009 and 2016, respectively. She has my utmost trust.” Laurene Sorensen, Moscow, ID


“I have worked with Jennifer for many years in other capacities. This was the first time I had a chance to use her services as a Real Estate Professional. She helped us purchase an adorable house that is perfect. We are extremely happy with the house and her service in the process.” Ray Anderson, Moscow, ID


“Jennifer was great to work with. Very friendly but very professional. It was easy to form a working relationship with her and trust that she had our best interest. She handled everything in a timely manner and made sure we got the best deal on our home. Thanks for everything Jen!” Aaron & Amanda Loyd, Moscow, ID


“We had a great experience. Jen was very helpful through the whole process. She was always happy to answer questions and make sure we were comfortable with everything. I would definitely use her again.” Brande Fulfs, Viola, ID


“Jennifer was great to work with, very knowledgeable and an excellent resource for all our questions as we prepared to place our home on the market and throughout the process of selling our home. She made selling our home a smooth and seamless experience that was very much appreciated! Thanks Jen!” Steve & Diane Rathbun, Moscow, ID


Jennifer O’Brien is trustworthy and is personally invested in her clients’ welfare. I am currently stationed out of state and was unable to be in the local area for the listing and selling process. Jennifer ensured that I was informed throughout the process to make sure I was making good decisions. She also went out of her way to make sure that I had a stress-free selling experience. I would recommend her to friends and family, and in the Palouse area I would not use any other realtor.” Jacob Johnson, USMC


“We’ve had a great experience with Jennifer, who had gone to bat for us on some complex negotiations. She is always fast to respond in any format, electronic, phone, or in person. She knows where to find answers, and usually she knows the answer herself. Thank Jennifer!” Robert & Laura Heinse, Moscow, ID


“A Realtor friend referred us to Jennifer. None of us knew her, but research showed she had a good reputation. And the research sure paid off! Jennifer was professional, knowledgeable, prompt, honest, and friendly. She researched properties within our price range, worked with 3 members of our family all living in different places, gave us step by step instructions on how to proceed with offers, inspections, closing, etc. And did it all very promptly as we wanted to close quickly to retain the home owners exemption. We could not have asked for a better person to help us through this process.” Sue Brangham, Coeur d’Alene, ID


“Jennifer is very knowledgeable about the real estate market in and around Moscow, Idaho. She worked hard to get to know our family’s situation and tailored her work to meet our needs. Jennifer knows how to get homes sold as well as find buyers the home of their dreams.” Chuck Lanham, Portland, OR


“Jennifer was an absolute joy to work with. She was able to sell our home within a very reasonable time period and at the price that we wanted. All of the real estate paperwork was complete with no errors and the home closed rapidly with little worry on my part. We would not hesitate to hire her again!” Chris Storhok – General Manager – Palouse Ice Rink, Moscow, ID


“At the time Jennifer became our real estate agent, we were in no hurry to buy a house. We wanted to wait for the right house and made sure she understood that it might be a process of years. She was amenable to helping us regardless of our time frame. During the 3-4 appointments we had with her to see specific houses along with some drives about town where we pointed out houses that appealed to us, Jennifer honed in on what it was we liked and didn’t like about various properties. A few weeks later she called to let us know there was a house that had just come on the market that she thought would be perfect for us. We made an offer three days later. Ten years later, we are still in this house we have grown to love more and more each year. ” Melissa Eppich, Goldendale, CO


“We have been searching for a place to retire for several years now and came upon a very nice community called Moscow, Idaho. We decided to fly out there one year just to get the feel of the town and its inhabitants. One of the people we had the pleasure to meet was Jennifer O’Brien. She not only worked as our realtor but took the time to get to know our hopes and dreams of the future. She worked hard to help fulfill our retirement needs and we feel she has gone above and beyond the call of duty while finding us the perfect place to live. During the process there was a ton of questions and if she didn’t know the answer, she would take the time to find out who did and gave us the contact information. She never left us hanging. Through out our experiences with Jennifer she became a life long friend and someone we care deeply about!” Randall Peterson, Viola, ID


“I have been Jennifer O’Brien’s client on two occasions once as a home buyer and she currently manages a property for me in Potlatch, Idaho. Jennifer is always willing to go the extra mile for her clients. As an active duty member I am unable to stay in the same geo-graphical location as my property. Jennifer’s performance consistently exceeds my expectations. Her work ethic and positive working attitude create a high level of trust between her and her clients. I have complete trust in her ability to act in my best interest while I am away and I never worry about the state of my property or account. I highly recommend Jennifer as both a property manager and a real estate agent.” Jacob Johnson, US Marine Corp


“I used Jennifer to find and purchase a recreational property and then went back to her 6 years later when i wanted to sell it. She has been a realtor in the area for a long time, the property was tough to price, and she got it sold for me quickly, at a profit, in short order. I could not have been more pleased.” Beth P., Oregon


“My husband and I hired Jennifer as a buyers agent and found her very helpful which says a lot given our case was a high maintenance one. We were buying a home from Virginia, and one of us flew in for a weekend to see the homes we were most interested in. Aside from one weekend, all was handled states away. When the first lender could not close escrow without a paycheck stub from my husband’s new job, which would have meant renting for one month then breaking the lease, she found an agent who could work with us and close on time. She was attentive to our needs all the way through the process which I can’t say of all previous experiences with agents.” Jim & Shannon May, Moscow, ID


“Jennifer O’Brien is my real estate agent for two estate properties that I have listed in Deary, Idaho. Since I live out of state, I relied heavily on Jennifer’s knowledge, expertise and energy to get the properties ready to be listed. There were may hurdles along the way and Jennifer handled each one efficiently and professionally. Recently, one of the properties sold and I couldn’t be more impressed with Jennifer’s perserverence. She has gone above and beyond what one would expect from a real estate agent. I highly recommend Jennifer to anyone who has property to sell. Thank you Jennifer!” Gregory Whiteley, Thousand Oaks, CA


“Jennifer is a terrific agent with regards to professionalism, results and experience. She was able to list, negotiate and finalize the sale of my property within 30 days. She is diligent, honest and wonderful to work with. I highly recommend Jennifer O’ Brien.” Paula Shaffer


“Jennifer was delightfully open and honest with us (which was a pleasure!) We are happy to give her a strong recommendation ~ we could not have been better served!” Bill Seybold & Jocelyn Aycrigg


“Jennifer’s caring attitude, thoughtfulness and professionalism helped us achieve our long time dream of owning our own home!! We feel that her experience, dedication and ability to truly listen, as well educate us to the market, helped our family find the best deal. We know that every buyer that she serves will also have the benefit of her familiarity and knowledge of the Moscow market. We love our new home, and are very, very grateful for her! THANK YOU JENNIFER!!” John & Tanya Shull, Moscow, ID


o quickly, that it wasn’t until after the fact that we realized what an exceptional job our Realtor did. We were very fortunate to have Jennifer as our representative!” Gary and Arvid Curtis


“Jennifer provided excellent service to us; she was much more professional and knowledgeable than any Realtor we had dealt with in the past. She always had answers to our questions and went out of her way to be sure we were informed about our transaction at all times” Gregg & Wendy Calvert


“We could not be more pleased with the personal commitment you made in selling our house while we were 3,000 miles away. If we should ever be so fortunate to have another house for sale in Idaho we know who to call!” Andrew & Janet, Cape Cod, MA


“Jennifer was more concerned about having a satisfied Buyer than in just making a sale. That is certainly an attitude that is welcomed and appreciated!” Mitchell Peterson


“At every stage of selling our home, Jennifer demonstrated mastery of the methods and numerous nuances of handling complex negotiations and guiding buyer and seller to a successful conclusion. Whenever problems emerged, she remained calm and in control. If there were any way to resolve hitches in the proceedings, she was sure to discover them. Jennifer’s energy and dedication certainly exemplify the adage that hard work accounts for much of the success of the very able. Her impeccable honesty and never failing to carry out her commitments were especially important to us. All of these factors, along with her unforced cheerfulness and sense of humor, eliminated much of the strain from what is often a tense and difficult undertaking. We are convinced that even had we engaged in a lengthy and careful search, we could not have made a better choice in an agent.” Don & Jo Baldridge, Moscow, ID


“Jennifer has endless ideas and resources. Her energy and ability to get things done seems boundless! We chose Jennifer because she gets things done and we knew our house would be SOLD.” Mark and Kathy Law


“When I first met Jennifer six years ago, I was struck by her freshness and enthusiasm, an impression which was then confirmed as she sold a property for me in only three days. That property had sat of the market with another agent for over a year (at a lesser price!) with little action. Now, after almost two million dollars in investment sales handled by Jennifer, I still see the enthusiasm, but have come to value her attention to detail even more. I have recommended Jennifer’s work to my friends and tenants, as I would recommend it to you.” John Van Horn – Investor/Landlord, Moscow, ID


“In a time of great change (selling our house and moving) the actual process was completely handled professionally and courteously by Jennifer. Not one time did we have a question that wasn’t accurately answered or a document that wasn’t thoroughly reviewed. We wish there were a Jennifer O’Brien each time we had a real estate transaction!” Randy & Jana Kessinger, Pt. Townsend, WA


“The only way Jennifer could have served us better would have been for her to find us a bigger house in the same neighborhood for less money…Ha, Ha!” Jake and Rita Bowen, Moscow, ID


“We were moving from out of state, so it was important to us to receive information quickly. Jennifer always responded in a timely manner and we really appreciated it!” Kiellie Harrell, Moscow, ID


“Jennifer restored my faith in real estate agents with her dedication and professionalism. I would recommend her without hesitation to everyone I know! She knows the industry, and she will get the best deal possible. I still call her today for real estate advice and referrals to other agents in other states where I am moving. Believe me when I say you wont be treated as a client, you are treated as a friend. Jennifer has become one of my closest friends, is still one of the best real estate agents I know, and she loves what she does. What more can you ask for in a real estate agent?!!” Jason Panos, US Navy